Shared items & overrides

Manufacturers, models and profiles can come from three places (their Origin): the Platform, the Tenant itself, or a Plugin. A tenant sees all three side by side, but only changes its own.

What can be changed where

Origin	In the platform view	Inside a tenant
Platform	Created, changed, deleted	Read-only
Tenant	Not shown	Created, changed, deleted by the tenant
Plugin, installed for the whole platform	Read-only	Read-only
Plugin, installed for a tenant	Not shown	Read-only

An item you cannot change opens read-only (its page without Save, or a window without edit and delete actions), with a message saying why. Its rows cannot be selected for bulk deletion. Items of a package change only when the package is updated (see Plugins).

Overrides: your own credentials for a shared profile

A shared SNMP or CLI profile, or a profile, rarely comes with your credentials: a package only brings the vendor’s defaults, and the platform’s values may not suit every tenant. So, for an item it cannot change, a tenant can set its own credentials, used instead of the item’s in that tenant only.

Item	What a tenant can set
SNMP profile	Security name, Community, Authentication password, Privacy password (those of its version)
CLI profile	User name, Password, or Private key and Key passphrase, Enable password
Profile	The user name and password of each additional credential, the value of each custom variable

1. Inside the tenant, open the shared item, then its Credentials tab (for a profile: its Additional credentials or Custom variables tab, and the pencil of an entry).

2. The values of the item are shown read-only under Values of the profile. Under Credentials for this tenant, type your own values. Leave a field empty to use the value of the profile, shown under the field (Profile value: …).

3. Click Save.

The item is then flagged Overridden in the tables:

Setting credentials needs the Edit permission of Node management › Profiles.

The platform’s values for a package

In the platform view, platform administrators can do the same for the items of a package installed for the whole platform: Credentials for the platform are used in every tenant, unless a tenant sets its own.

Which value applies

For each field, the first value set wins:

1. the value set by the tenant;
2. the value set by the platform (for items of a platform package);
3. the value of the item itself.

Overrides survive the updates of a package, as long as the package keeps the item (or the entry). They are deleted with the item.

Package defaults

The values a package brings are defaults of its publisher, readable by anyone who can download the package. Always set your own credentials for the items of a package.